Jeep Cherokee

 Owners Manual

Understanding the features of your vehicle » Mirrors » Assist And 9-1-1 Rearview Mirror - If Equipped
9-1-1 Call System Limitations

Vehicles sold in Canada and Mexico DO NOT have 9-1-1 Call system capabilities.

9-1-1 or other emergency line operators in Canada and Mexico may not answer or respond to 9-1-1 system calls.

If the 9-1-1 Call system detects a malfunction, any of the following may occur at the time the malfunction is detected, and at the beginning of each ignition cycle:

• The Rearview Mirror light located between the ASSIST and 9-1-1 buttons will continuously be illuminated red.
• The Device Screen will display the following message "Vehicle device requires service. Please contact your dealer."
• An In-Vehicle Audio message will state "Vehicle device requires service. Please contact your dealer."

WARNING!

• Ignoring the Rearview Mirror light could mean you will not have 9-1-1 Call services. If the Rearview Mirror light is illuminated, have an authorized dealer service the 9-1-1 Call system immediately.
• The Occupant Restraint Control module turns on the air bag Warning Light on the instrument panel if a malfunction in any part of the system is detected. If the Air Bag Warning Light is illuminated, have an authorized dealer service the Occupant Restraint Control system immediately.

Even if the 9-1-1 Call system is fully functional, factors beyond FCA US LLC's control may prevent or stop the 9-1-1 Call system operation. These include, but are not limited to, the following factors:

• The ignition key has been removed from the ignition and the delayed accessories mode is active.
• The ignition key is in OFF position.
• The vehicle's electrical systems are not intact.
• The 9-1-1 Call system software and/or hardware are damaged during a crash.
• The vehicle battery loses power or becomes disconnected during a vehicle crash.
• 1X (voice/data) or 3G (data) network and/or Global Positioning Satellite signals are unavailable or obstructed.
• Equipment malfunction at the 9-1-1 operator facility.
• Operator error by the 9-1-1 operator
• 1X (voice/data) or 3G (data) network congestion.
• Weather.
• Buildings, structures, geographic terrain, or tunnels.

WARNING!

ALWAYS obey traffic laws and pay attention to the road. Some Uconnect Access services, including 9-1-1 and Assist, will NOT work without an operable 1X (voice/data) or 3G (data) network connection.

NOTE:

• Your vehicle may be transmitting data as authorized by the subscriber.
• Never place anything on or near the vehicle's 1X (voice/data) or 3G (data) and GPS antennas. You could prevent 1X (voice/data) or 3G (data) and GPS signal reception, which can prevent your vehicle from placing an emergency call. An operable 1X (voice/data) or 3G (data) network connection and a GPS signal is required for the 9-1-1 Call system to function properly.

ASSIST Call

9-1-1 Call

9-1-1 Call System Limitations

General Information