Jeep Cherokee

 Owners Manual

Understanding the features of your vehicle » Mirrors » Assist And 9-1-1 Rearview Mirror - If Equipped
9-1-1 Call

1. Push the 9-1-1 Call button on the Rearview Mirror.

NOTE: In case the 9-1-1 Call button is pushed in error, there will be a 10 second delay before the 9-1-1 Call system initiates a call to a 9-1-1 operator. To cancel the 9-1-1 Call connection, push the 9-1-1 Call button on the Rearview Mirror or press the cancellation button on the Device Screen. Termination of the 9-1-1 Call will turn the green LED light on the Rearview Mirror off.

2. The LED light located between the ASSIST and 9-1-1 buttons on the Rearview Mirror will turn green once a connection to a 9-1-1 operator has been made.

3. Once a connection between the vehicle and a 9-1-1 operator is made, the 9-1-1 Call system may transmit the following important vehicle information to a 9-1-1 operator:

• Indication that the occupant placed a 9-1-1 Call.
• The vehicle brand.
• The last known GPS coordinates of the vehicle.

4. You should be able to speak with the 9-1-1 operator through the vehicle audio system to determine if additional help is needed.

WARNING!

ALWAYS obey traffic laws and pay attention to the road. Some Uconnect Access services, including 9-1-1 and Assist, will NOT work without an operable 1X (voice/data) or 3G (data) network connection.

NOTE:

• Your vehicle may be transmitting data as authorized by the subscriber.
• Once a connection is made between the vehicle's 9-1-1 Call system and the 9-1-1 operator, the 9-1-1 operator may be able to open a voice connection with the vehicle to determine if additional help is needed.

  Once the 9-1-1 operator opens a voice connection with the vehicle's 9-1-1 Call system, the operator should be able to speak with you or other vehicle occupants and hear sounds occurring in the vehicle.

  The vehicle's 9-1-1 Call system will attempt to remain connected with the 9-1-1 operator until the 9-1-1 operator terminates the connection.

5. The 9-1-1 operator may attempt to contact appropriate emergency responders and provide them with important vehicle information and GPS coordinates.

WARNING!

• If anyone in the vehicle could be in danger (e.g., fire or smoke is visible, dangerous road conditions or location), do not wait for voice contact from a 9-1-1 operator. All occupants should exit the vehicle immediately and move to a safe location.
• Never place anything on or near the vehicle's operable 1X (voice/data) or 3G(data) network and GPS antennas. You could prevent operable 1X (voice/data) or 3G(data) network and GPS signal reception, which can prevent your vehicle from placing an emergency call. An operable 1X (voice/ data) or 3G(data) network and GPS signal reception is required for the 9-1-1 Call system to function properly.
• The 9-1-1 Call system is embedded into the vehicle's electrical system. Do not add aftermarket electrical equipment to the vehicle's electrical system.

  This may prevent your vehicle from sending a signal to initiate an emergency call. To avoid interference that can cause the 9-1-1 Call system to fail, never add aftermarket equipment (e.g., two-way mobile radio, CB radio, data recorder, etc.) to your vehicle's electrical system or modify the antennas on your vehicle. IF YOUR VEHICLE LOSES BATTERY POWER FOR ANY REASON (INCLUDING DURING OR AFTER AN ACCIDENT), THE UCONNECT FEATURES, APPS AND SERVICES, AMONG OTHERS, WILL NOT OPERATE.

• Modifications to any part of the 9-1-1 Call system could cause the air bag system to fail when you need it. You could be injured if the air bag system is not there to help protect you.

ASSIST Call

9-1-1 Call

9-1-1 Call System Limitations

General Information